“Friendly staff and a nice room, but the cleanliness unfortunately let the stay down.”
The room was cute, a decent size and matched the photos. The staff were super friendly, welcoming and helpful throughout. When I arrived, I was told the room had already been cleaned, but it clearly hadn’t been cleaned properly; a very thick build‑up of dust covered multiple surfaces. It wasn’t just a small amount of dust—I could run my finger over surfaces and end up with a thick layer on my finger. I had to ask for the room to be cleaned again, which I don’t think guests should need to request after check‑in, and if rooms were maintained regularly that level of dust wouldn’t build up.
Laurenمنذ 4 أشهر