We were told the hotel was overbooked and were turned away at 10:30 pm, even after receiving three confirmation emails—two from Extended Stay. The check‑in desk was closed, so we had to call an operator to get an attendant downstairs. She arrived in pajamas, wearing a shower cap, and gave a “not my problem” attitude. We had to leave, exhausted and feeling deceived. It was the worst hotel experience ever.
Staceyمنذ شهر