Comfort Hotel

“I was charged 25,000 Ktz, whilst the price on booking was 12,000 Ktz”

I was charged 25,000 Ktz, whilst the price on booking was 12,000 Ktz

Roberto·منذ شهر

The staff were friendly and kind, but there were no slippers, bath items, or a ironing board, and a broken table meant there was nowhere to work on the laptop.

Dinara·منذ 5 أشهر

I was really pleased with the hotel's location, as everything was within walking distance. The proximity to my studies was also a big plus. The kitchen was excellent, and I enjoyed cooking there. However, the room was overpriced, and the mosquito net wasn't properly secured, which led to a lot of mosquitoes and flies in the room. The bed was also quite worn out and creaky, and the dinner prices were steep.

Талгат·منذ سنتين

I've stayed here three times, and unfortunately, each time I've experienced some issues with the check-in process. Despite booking in advance, I'd often arrive to find that there wasn't a dedicated receptionist available, and the person on duty wouldn't know how to handle my booking. They'd even try to offer me a more expensive room, which wasn't what I had booked. Eventually, I managed to find the keys, pay by transfer, and get into my room.

Nickolay·منذ سنتين

Unfortunately, my experience was marred by a strong paint smell and cramped rooms, which led me to decide against taking the room.

Юлия·منذ سنتين