Casa Lila & Spa

“Respectez vos engagements, respectez le choix du client”

The location is fine, but we booked a 30 m² double room through Booking at the advertised rate and were instead placed in a rooftop terrace room that’s half the size. We spoke to the receptionist, who blamed Booking for the mix‑up and claimed we hadn’t specified a room type, which is false—our booking confirmation proves otherwise. He still tried to flatter us about the “magnificent rooftop room,” but never offered any compensation or a transfer to the originally booked room type. We’re just passing through; their practices are unprofessional and they’re not concerned about guests. Also, the Hamman treatments are no longer available at the hotel, even though they’re listed on the website.

Frederic·منذ 3 أسابيع

“Besonderes Riad”

The spot right in the Medina and the super friendly staff make it great, and the exceptional rooftop room offers a unique vibe with breakfast served right on the terrace. The only downside is the short shade of the umbrella.

Dierk·منذ 4 أسابيع

The staff are very welcoming, the Riad is nicely decorated, the bed is comfortable, and it’s well‑located away from street noise. The breakfast lacks variety and isn’t pleasant to eat on the rooftop because it’s windy and cold in October, plus the rooms are poorly insulated, making daytime rest impossible.

Popo·منذ شهر

“Un séjour au calme et ressourçant”

Everything was perfect: the breakfast was well served, everyone was kind, the recommendations were good, the place was clean, and everything was great! I’ll definitely come back with pleasure.

Maud·منذ شهر

The staff's chatter echoed loudly throughout the Riad.

Sandrine·منذ شهر