Hotel Santa Cruz Punta Zicatela

The location was very good. The bathroom was tiny and you have to bring your own toilet paper and towels.

Maria·منذ شهر

Only the location is decent. The hotel is very poorly maintained; the staff assigned us a room on arrival, but when I went to pick up my luggage, they had already assigned a different room. The air conditioner was leaking, so they moved me to another room, but it was on the top floor. The cleaning lady entered while I was showering; after a short time she returned and asked what time we were leaving so she could clean. The facilities are in bad shape—dirty, cracked walls—and the worst part is the bed had a stain that looked like blood. The bathroom door has no handle inside or outside, there’s no soap on the sink, and it smells like drainage. This is the fourth time we’ve stayed here, and this visit left a lot to be desired. I won’t come back.

Jluis_84·منذ 5 أشهر

“Ojala booking no ofrezca mas este tipo de alojamientos con personal e instalaciones PESIMAS”

The night‑shift receptionist was terribly rude and his bad service almost sparked a fight among guests. The shower in room 5 had no water and the night‑shift staff did nothing to fix it; he was despotic and insulting.

Sandra·منذ 6 أشهر

“Me gustó,”

The staff were excellent and the location was great. The bathroom was extremely small, with walls showing little mold; I get the eco concept but the sink is in the toilet tank, not suitable for washing a face or brushing teeth. The pool was a bit dirty and heavily chlorinated. The location is perfect, but there is no living room either inside or outside the room and I didn’t take any photos.

Estévez·منذ 7 أشهر

“Cheap and you get what you pay for.”

It’s cheap. The rooms are tiny and noisy—street noise, music, nothing to stop the sound. Curtains don’t close fully, letting streetlights in. The bathroom is absurdly small. The pool is really dirty, and there was construction. I understand construction is necessary, but it shouldn’t start at 6:30 am.

Gregg·منذ 8 أشهر