Aloft Houston by the Galleria

“Very nice”

The place was clean, and everything was good.

Gerry·منذ شهر

“very pleasant”

The neighborhood was great, and the staff were very gentle while the room was clean and pleasant. The only downside was the lack of continental breakfast.

Ricardo·منذ شهر

“Terrible experience”

Nothing! My reservation was double‑booked and they tried to offer me a smaller room for four guests, so I canceled, yet they still charged me for the two‑night stay and expect an immediate refund. I am displeased with everything and will never stay at any Aloft or Marriott again; overpriced hotels with the same quality as a La Quinta or even a motel would have been better. Charging $600 to $700 for these rooms is insane, and the double booking shows incompetent staff.

Rene·منذ شهر

morgan and luis are awesome

Christian·منذ شهر

“Convenience + comfort at Aloft”

Very convenient location to the Italian Consulate. Very comfortable design, layout, bed, etc. Easy parking and registration. Courteous staff. They recommended a top notch restaurant across street, The Capitol Grille. While expensive, it was worth every penny and one of the most enjoyable dining experiences we ever had. I thought the lobby was rather cold and impersonable. Kind of like a cafeteria. Its probably this way for efficiency, but having an onsite restaurant for breakfast or lunch to sit down would have been nice

Deborah·منذ شهر