Sonesta ES Suites Detroit Warren

“a big disappointment”

There was free parking, but we found bed bugs, heard someone playing basketball outside our window late at night, and felt the staff showed no concern for the problems.

Randal·منذ يومين

“Very nice”

The room was clean, but we weren’t sure we had everything we needed.

Sanikqua·منذ يومين

“Not the same as previous stays”

After a horrible stay, management offered a 10 percent discount. We had to change rooms: the first room was staged to look clean but actually wasn’t; there was pee in a non‑flushed toilet and the furniture was old and torn up. The second room smelled like an Indian food festival, the walls were dirty, there were moth holes in the curtains, the slide door on the first floor was broken, and no one came in to address it.

Chante·منذ 3 أيام

“You get what you pay for.”

The staff were pleasant, but the room was dirty: the carpet was stained, the shower was dirty, the conditioner was missing a top, and the room wasn’t cleaned properly. The property has potential to be great, but the cleaning staff needs to actually clean the rooms.

Felicia·منذ أسبوع

The layout of the rooms was good, but there could be more cleanliness.

Cierra·منذ أسبوع