“Very helpful and kind staff”
The staff were extremely kind. More staff speaking English would be helpful.
Valeriaمنذ شهر
لحظة من فضلك…
★★★★·Xining
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Hilton Garden Inn Xining Chengdong offers family rooms with air‑conditioning, private bathrooms, free Wi‑Fi, work desks, and sofa beds. Guests dine on an Asian buffet breakfast featuring local specialties, pastries, cheese, fruits, and juice, then unwind at the bar. The hotel provides 24‑hour front desk, room service, and interconnected rooms. Located 25 km from Caojiabao International Airport, it is near attractions.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The staff were extremely kind. More staff speaking English would be helpful.
Valeria·منذ شهر
套房空间很大. 灯坏了半夜自动亮起，害得我没法睡，第二天一早就去报修，一整天没人管，一共报修三次终于在第二天半夜来修了。住三天两晚，门卡第二天居然就不能用了
Xinning·منذ 3 أشهر
I had a delightful one‑night stay. From the moment I arrived, the entire team made me feel incredibly welcome. A special thank you to the front desk manager, who went above and beyond—when she noticed I was struggling to find an ATM, she walked about 500 meters with me to show me where it was. That genuine kindness left a lasting impression. The hotel itself is beautiful, my room was comfortable, and the location opposite the shopping mall was perfect. Another highlight was the breakfast staff; I mentioned I had a 22‑hour train journey ahead and asked if I could take a few boiled eggs with me. Instead, they kindly packed me a whole bag of snacks for the trip. I was touched by their generosity. Service throughout the hotel was exceptional. I would return in a heartbeat. Highly recommended! The next morning I asked for a taxi and they told me to stand on the street and look out, which was completely unexpected.
Diana·منذ 4 أشهر
The hotel is super modern, with large, friendly rooms, a shower and toilet that are absolutely 5 stars. Very well maintained and clean. The staff are extremely friendly and helpful, and the reception also speaks English. Breakfast is available in both Chinese and continental styles, with a very large selection. There is coffee in many varieties. The price/quality ratio is absolutely superb. The hotel is unconditionally recommended. Stand 2026-05 There are no negatives.
Roman·منذ 5 أشهر