“The worst hotel in every department that we’ve ever stayed in”
The place looked like it needed a makeover, yet the price tag was outrageous for such a dreadful hotel. The breakfast reservation was ignored, and drinks were served in the wrong glasses because the correct ones had supposedly been stolen or broken. The seats were wet from guests who had come in gowns with damp swimsuits underneath; we had to bring fresh clothes to sit on them, only to be told “don’t worry, they’ll dry soon.” The restaurant offered a very poor selection of food. A vacuum cleaner and mop/bucket were left outside the room for hours, and no one ever offered to give us a tour. The towel rack was hanging off the bath, and the towels themselves were grey, thin, and old. A previous guest, who still had the key, stood at the foot of our bed at 11:30 pm while we slept; he’d held the key for days. We left valuables in the room for spa treatments that afternoon, and the water in the refilled bottles had green necks. When we asked for it to be replaced, we were told, “What’s wrong with it?” Absolutely appalling.
Patriciaمنذ شهرين