“Need to give customers more clarity before checking out and go over the receipt to ensure future customers things are ri”
The place was clean, yet they tried to double‑charge me for my stay. When I told the front desk at checkout that the final bill was wrong because I had already paid, they replied “no it’s normal you don’t owe anything don’t worry”. While heading to the airport, the amount I had paid before arriving was withdrawn from my bank account; it took 2‑3 hours of phone calls to resolve and the hotel finally admitted their mistake, adding needless stress before my flight home.
Joeمنذ 3 أسابيع