Jen Shenzhen Qianhai By Shangri-La

“时尚摩登大宾馆，舒心又养眼。赞”

The biggest feature of this hotel is its fresh, modern style, and the huge fitness centre is a real treat. The entrance to the new outdoor pool is unique, healthier, and perfect. The breakfast is like a high‑end tea house, exquisitely prepared and delicious, a real delight for the palate. 👍 The only regret is that a few female receptionists were not well trained, seemed unskilled, and were a bit stiff with guests; a little improvement would make it flawless. 😍

Wen·منذ أسبوع

“Great choice of hotel in Shenzhen.”

The place sits right next to the waterfront park, and the rooms feel modern and comfy. The facilities were great, though I ran into a problem with a power socket that didn’t work at first, but the staff fixed it quickly after I asked.

Holly·منذ أسبوعين

90/100

Ang·منذ أسبوعين

“disappointing!”

I was honestly very disappointed with this property. The staff’s attitude and level of professionalism were far below my expectations, and the experience was nothing like my previous stays at your property in Beijing. The manager was extremely rude in his response and did not even have the courtesy to reply to a message I sent . This level of service is simply unacceptable and certainly not what I would expect from a hotel of this category. The staff’s attitude was disappointing, and the room had a cheap, uninspired appearance. While the hotel might be adequate for a short business trip, it feels more like a basic business-class hotel than a property designed for a comfortable, enjoyable stay. The overall atmosphere lacks elegance, warmth, and attention to detail. Perhaps it would be suitable for a convention with very low expectations, but certainly not for guests seeking a quality hospitality experience

Antonio·منذ أسبوعين

“Sehr gut ausgestattetes, modernes und gepflegtes Hotel in schöner Umgebung.”

The hotel is very modern and well thought out, featuring an excellent gym and two swimming pools. The staff were extremely friendly and helpful, and the room was kept in top condition every day.

Ulf·منذ أسبوعين