“Avoid…. They cancel bookings on their own if they get direct bookings”
I recently had a truly disappointing experience at this hotel. Despite having a prior booking, I was informed just before arrival that my reservation had been cancelled due to a wedding that had booked all the rooms. The staff's behavior was unprofessional and unhelpful, making me feel unwelcome. The manager's response to my threat of leaving a bad review was dismissive and unapologetic.
Aniketمنذ 10 أشهر