“We had an awesome stay”
The atmosphere was warm, but the restaurant menu was disappointing.
Lynneمنذ 3 أسابيع
لحظة من فضلك…
★★★★·Darlington·8.2
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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The Blackwell Grange Hotel is a stunning 17th-century mansion with a 1693 Georgian façade. Nestled in wooded parkland on Darlington's outskirts, it offers a countryside sanctuary near the North Yorkshire Moors and Pennines. The hotel features a leisure club with a heated pool, jacuzzi, and gym, plus Havelock's Restaurant serving menus crafted with fresh produce, and a beauty salon offering pre-booked treatments.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The atmosphere was warm, but the restaurant menu was disappointing.
Lynne·منذ 3 أسابيع
The exterior looks good, but the rooms were very dirty and outdated, and the staff seemed indifferent to concerns.
Jamie·منذ 3 أسابيع
The spot is great and the view from my room was nice, but I only stayed one night and didn't use any of the hotel’s facilities, so I have nothing to say about those. The room felt a bit dated; there was a mark on the wall that could have been wiped clean. The bed was too soft and the room seemed tired, though it was still clean and the hotel itself was tidy. The staff were friendly, and there’s parking in front and behind the building. For a single night, it was almost perfect, but the overly soft bed was a drawback. The gym, spa, on‑site restaurant, and bar were reasonably priced, which I appreciated.
Sandra·منذ 3 أسابيع
The hotel was nice, comfortable, and clean. However, the service and food were awful that night: we finished our food before the drinks arrived, and one meal was inedible because it was burnt. A wedding party was in the area, so the kitchen and bar were probably overwhelmed, which explains the drop in service quality. Previously, I had no complaints. They didn’t charge me for the ruined meal and offered other compensations, and the staff handled it well, so it might have been a one‑off.
Kenneth·منذ 3 أسابيع
The spa was amazing and breakfast was great, but the bedroom was a bit small and warm.
Lee·منذ 3 أسابيع