Dem Premium Hotel Istanbul

“Sadly, very disappointing”

The airport transfers were clear, punctual and very friendly, yet checking in took more than 30 minutes even though two staff were present, a shower had black hair and the walls were dirty, breakfast that should have started at 6:30 am was only offered at 7:00 am when the employee rolled his eyes and said “not available” after we asked for coffee and a pastry to go, and an hour after dinner we were knocked on our door by a server who apparently had been given our room number by the front desk, even though we had no idea he knew it.

Shannon·منذ 3 أيام

“Hotel cerca del aeropuerto”

The hotel is close to the airport, but the food service is very basic.

Cesar·منذ 3 أيام

“Don't expect much from the breakfast. Rooms are not suitable for families.”

The breakfast was very disappointing, and the room was extremely small and uncomfortable.

Mehdi·منذ 3 أيام

The staff were very accommodating to our needs, but the room was too small, leaving only the bathroom for us, and the toiletry supplies were meant for a single person.

Kylie·منذ 3 أيام

“Не рекомендую!”

Nothing good to say, everything was run down, dull and not very clean, breakfast was a complete disaster, the transfer service is not recommended because no one will even try to contact you to pick you up from that airport, yet you’ll still be charged, and they’ll act like the guests are at fault; the shower barely drips, the toilet seat was apparently broken a couple of years before we arrived 😁.

Linda·منذ 4 أيام