Maestro Address Baku Hotel

The hotel’s proximity to the metro is good, the housekeepers are helpful and very nice, the rooms are clean and air‑conditioned, and the staff try to help whenever possible; however, the hotel is hard to find from the outside and not well signposted, the breakfast is very bland and doesn’t meet European standards, it was often necessary to ask several times for coffee and wait a long time or find none, and a cash payment for the stay was required.

Vertifiko·منذ شهر

The staff are very polite and responsive, ready to help with anything, and the location is good, but the sound insulation is poor, you can hear what’s happening in the neighboring room and if the guests are lively you won’t be able to sleep.

Irina·منذ شهر

“Не пытайтесь всех перехитрить, лучше работайте над собой.”

The breakfasts were tasty, but overall the hotel matches the photos you see online, except that in person everything is simpler, cheaper, a bit more cramped, so I won’t lower the rating too much; I want to warn that most reviews, especially those with named thanks to staff, are not genuine—they’re written by the staff themselves. When checking out, these clever people ask you to show them your booking and then give themselves a 10 for you, which is a fancy service. According to my travel colleagues’ reviews, this is a fairly common practice in the Baku hospitality system (here’s a photo of the same hotel). I was offended by this rudeness, so I requested support to leave an authentic review. Against this backdrop, the staff’s slowness (you have to ask for utensils and glasses at breakfast, and the staff don’t really keep track and often forget) is a small issue.

Evgenija·منذ شهر

“Fantastic”

Everything—location and staff—was perfect, and there were no negatives.

Gina·منذ شهر

“Decent place to stay in Baku.”

The front desk staff were friendly and helpful, the beds were comfortable, the place was spotless, and the location was good. Breakfast, however, was just average, the staff at the breakfast counter were unfriendly, and the room that was promised to be a superior double turned out to be a twin that didn’t feel superior; we didn’t complain, so they never had a chance to fix it.

Patrick·منذ شهر