HOTEL Restaurant LE CALDERO

“Comme souhaité”

Bien. Rien

Pierre·منذ شهر

The hotel was closed when we arrived. We left a voicemail but never received a return call.

Nelly·منذ شهرين

“Nous ne reviendrons pas”

The room looked clean. The air‑conditioner didn’t cool, and it made a constant humming noise all night with condensation dripping onto the floor. We couldn’t sleep because we had to open the window to cool the room, and the room is above a busy road. The owner turned off his phone in the evening to avoid disturbances, didn’t answer our messages, and told us to shut the AC off so we could sleep. We had a horrible night without sleep. In the morning we informed the owner, who claimed he was unaware of the issue. I’m not sure if we are the only ones using this room. I also note that the reservation price shown on Booking differed from the price shown in the room, so the card was charged the amount displayed in the room, which you discover only upon arrival. The discrepancy isn’t huge, but the way it was handled is illegal; this ridiculous method shouldn’t happen, especially for such a stay.

Richard·منذ 3 أشهر

We arrived and were told our reservation had been cancelled for health reasons. Apparently Booking forgot to send the message!

Claire·منذ 4 أشهر

The welcome was very good, the place was clean and comfortable. The truck traffic outside at night was noisy, and there were no curtains on the bathroom window, which was a shame because we had to close the blinds to shower.

Brossard·منذ 5 أشهر