Suite Hotel Congonhas Aeroporto UH - 1916

“not recommended, many other options near the airport”

I stayed only one night as a layover, so I don’t plan to stay longer. The room had a cigarette smell, a simple bathroom, and the staff were unprofessional. The check‑out staff— a thin, young lady with curly hair and glasses—was rude. I didn’t speak Portuguese, so I used English. I saw a digital screen showing the USD‑R$ exchange rate, so I assumed there was an exchange service on site and asked about it. She replied loudly, “I have no money. Everybody here has no money.” It was embarrassing and unacceptable, especially considering the hotel’s market position (I’m not paying a bunk‑bed rate!). The rest of the staff were helpful, though. I hope this issue gets addressed. Check‑out was at 29.04.2026 9:40 am.

Wai·منذ 5 أشهر

“Decepcionante”

The location is close to the airport. The stay was not good: the furniture is very old, the sofa is dirty (and not shown in the photos), the shower was poor, and it was cold in São Paulo—we had to grab a blanket from the closet, all of which smelled bad. We slept on a sheet that was on top of the bed. Cleaning was lacking; for instance, there was a potato chip on the floor when we arrived.

Juliana·منذ 5 أشهر

“Perfeita”

Excellent location, right in front of Congonhas airport, near good bars and restaurants. The reception team is very friendly. The room quality is excellent, the shower exceptional, and the bed and pillows are of great quality and comfort. I recommend it!

Lucas·منذ 6 أشهر

“Disappointed; I do not recommend it!”

The room space, location, and air conditioner are fine. Checking in took 25 minutes because the reception said they hadn’t received any authorization from the property owner; the staff were nice and friendly, but I had to call the owner myself and got no answer. I had to send messages via chat, then text, etc.—a bad experience! This was my first and last time with these types of rooms and this hotel. The furniture is old; the bed is awful and not comfortable at all. An ordinary espresso costs USD 3.00, which is very expensive by BRL standards.

Rafael·منذ 6 أشهر

The staff were super attentive. The price was very good and the room comfortable. The only downside was that the neighboring room’s occupant was smoking marijuana, and the smell came through the bathroom exhaust.

Nicácio·منذ 6 أشهر