The reception staff were very unfriendly and lacked any sense of humor; when we had an issue they showed very little empathy.
Carlosمنذ 3 أسابيع
لحظة من فضلك…
★★★★·Brisas de Zicatela·8.7
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Casa Arkana Zicatela by Grupo Amber in Brisas de Zicatela offers a 4-star hotel experience with a rooftop swimming pool, sun terrace, and free WiFi. The property features family rooms, a 24-hour front desk, and paid shuttle service. Located near Zicatela Beach and 6 km from Puerto Escondido International Airport, this hotel provides easy access to local attractions and offers air-conditioning, private bathrooms, and modern amenities.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The reception staff were very unfriendly and lacked any sense of humor; when we had an issue they showed very little empathy.
Carlos·منذ 3 أسابيع
The place was very clean and comfortable, but the pool offered no shade and the staff were unhelpful, telling you to go down wherever you wanted; the service was poor, they wouldn’t let you check in or out even ten minutes early or late and the receptionist was constantly in a bad mood. Despite the terrible service, the cleanliness and comfort were notable.
Fabiola·منذ شهر
Avoid this place entirely! The pictures mislead you – the big pool is actually a jacuzzi and the rooms are tiny. For what you pay, you should look elsewhere; the staff are completely unfriendly.
Adriana·منذ شهر
A great option to visit Puerto Escondido, with a good location and facilities, but it would be even better if they offered a café or bar with food and drinks.
Victor·منذ شهر
The facilities are excellent, but for hygiene reasons a shower near the pool would be nice since people swim in sweaty water; otherwise everything is great. The staff are not very attentive and the hospitality feels a bit unfriendly, and we even lost a gold ring at the hotel – a shame.
Nuria·منذ شهر