Douglas Lodge & Apartments

“Very basic”

The breakfast offered variety, but the bedding was very old and the sheets felt overused.

Ogwang·منذ 3 أشهر

I had a great time at this place, the staff were super friendly and welcoming. However, there were some issues with the electricity for the last three days, which was a bit of a problem. Also, the kitchen was missing a few essentials, which was a bit of a hassle. Still, the staff made up for it.

Fallu·منذ 8 أشهر

“Wonderful”

This place exceeded my expectations, especially considering the affordable rate and fantastic location. The room was spotless and had plenty of space to move around.

Mwenya·منذ 9 أشهر

“Customer treatment”

I was really looking forward to my stay here, but it got off to a rocky start. The initial welcome was a bit of a disaster - I was called back to the reception to pay, only to find out I hadn't actually paid in the first place. A male staff member had given me the keys, but then a female staff member, Victoria, insisted I pay, even though I'd already said I would in the morning. It was a bit confusing, and I ended up paying for two nights instead of one, not sure why.

Boitumelo·منذ 10 أشهر

“Great place to stay”

The hotel's staff were genuinely warm and welcoming, making a great first impression. They were always willing to lend a helping hand, whether it was recommending local restaurants or helping with luggage. However, the room service meals were a bit of a letdown, with orders taking longer than expected to arrive. Despite this, the food itself was still pretty tasty, and the staff's friendly attitude made up for the slight delay.

Oscar·منذ سنة