Hotel Aeroporto Congonhas com cozinha e sacada 1108 S

The location was close to the airport, a grocery store and a market, and everything in the apartment worked! However, the listing didn’t mention the extra R$100,00 fee for each child over 2 years old (I ended up paying an extra R$200,00). Communication with the host was terrible – he only replied quickly when it was about charging that extra fee. The reception didn’t help at all, didn’t call the host, and we had to call and message several times to store our luggage, but no one answered. We left the reception area and walked around with our bags, paid for storage at the luggage locker, and only halfway through the walk did someone reply with a simple “ok.” The hallway alarm kept going off repeatedly until it was fixed. I’ll never stay at Flat again; from now on it’s just a hotel with breakfast.

Robson·منذ شهر

“Quarto ok, nível de Esuites péssimo”

The owner was quick to respond, but I had to wait 35 minutes at the front desk where the network cut costs and lowered quality. The keys were misconfigured for over five years. The service from the network is ridiculous. The Sorocaba suites are level 10, Rio de Janeiro level 10, Congonhas level 1. The staff are pitied for being humiliated by bosses and clients. The network needs to evolve a lot. Honestly it got worse after reports that they cut costs to lower the condominium fee and reduced service levels. Don’t try to say it’s a lie but they separate check‑in from the hotel condominium and prejudice. It’s the only hotel in south São Paulo that does this. I’m not staying here again.

Vladimir·منذ شهر

“Decepcionante. Não consegui entender as avaliações positivas que vi no aplicativo. Não recomendo.”

The only thing I could praise were the clean sheets and the building, which is very good and I had stayed in another apartment there before. I expected the experience to be as good as the last time, but it wasn’t. The apartment is poorly maintained: peeling paint, wallpaper coming off, dirty/blocked grout in the bathroom (even with chewing‑gum stuck in the shower). The curtains don’t block light well, so if you arrive from a trip and need to rest you need an eye mask. The bed mattress lets you feel the springs, and the sofa bed shows the wooden frame. The blankets in the wardrobe had a slight mildew smell. It was not comfortable for me and my family; we all had back pain after the trip. Contrary to the listing that says there are two double beds, there is actually one double bed, a small sofa bed for two, and a sofa that can be used as a single bed. We didn’t use the kitchen much, but we noticed there were no napkins available and it only had the basics.

Amanda·منذ 3 أشهر

“Bom, mas pode melhorar”

The location and the exterior of the apartment were good. The apartment had a slightly bad smell because it was closed for a long time.

Ferreira·منذ 3 أشهر

“Flat”

The flat was exactly as advertised. Nothing to note.

Vicente·منذ 3 أشهر