Jewel Plaza Hotel

The experience was terrible in every way.

Yasser·منذ 3 أشهر

“جميل من ناحية الموقع سيئه من ناحية الخدمه و التعامل”

The décor was nice, but the service and staff attitude were poor.

Falah·منذ 4 أشهر

“Very disappointing stay due to poor air conditioning, a broken refrigerator, and low-quality furnitu”

No breakfast was offered. Unfortunately, this was one of the worst stays I’ve had. The air conditioning barely worked, making the apartment very uncomfortable in the heat. The refrigerator didn’t function properly, and the furniture was old and in bad shape. The apartment fell short of the expected standard, and overall the experience was disappointing. I hope the management fixes these problems before future guests arrive.

Mahmoud·منذ 4 أشهر

The service was good, but we couldn’t get to the pool—this isn’t normal, it’s really sad. I was told the pool was just a decoration. Thanks to Mohamed for being very kind at reception and to Mr. Omar for the cafeteria. The pool was the only negative.

Khedidja·منذ 4 أشهر

“There was no stay because I had to book with another hotel.”

I was charged even though there was no reservation when I arrived; I want a refund.

Mu·منذ 8 أشهر