Punta Hills Montanita

“Mala”

The sea view was nice. The living room air was bad, the jacuzzi was broken, staff were disorganized, the beds were in poor condition, they didn’t do daily cleaning, and the price was high for what they offered.

Sayra·منذ شهرين

The sea view from the pool was great. The room had no trash bin, only the bathroom had one. The room was below the kitchen, and at 08:00 the wooden floor made it obvious that food was being prepared, things were dragged around, and sleep was already interrupted.

Jimmy·منذ 3 أشهر

“Aceptable”

The location was good. The pool was dirty, and everything could be heard from the rooms. The jacuzzi leaked water with a bad smell.

Jorge·منذ 6 أشهر

“El dinero peor gastado de mi vida”

I’ve stayed in cheaper hostels with better quality than this place. The staff were great, but breakfast was very stingy. I couldn’t sleep all night because no one intervened when other guests shouted and slammed their room doors. Before arriving, they sent me a long list of rules, but it seemed only for me. In the morning, after the unpleasant taste from the early‑morning breakfast, I tried to go to the pool and couldn’t because they had scheduled maintenance on a Sunday morning. I felt like I threw my money away. I won’t return or recommend them.

Solange·منذ 6 أشهر

“NO SATISFACTORIA”

The rooms are comfortable and clean, the place looks nice but the service quality drags it down. They have a $20 guarantee policy that covers losses, yet they never explain what the guest actually receives. I got my room around six in the evening and saw a towel on the bed and another in the bathroom, but at check‑out it turned out to be two towels, and I had to unpack everything again, almost having to search my car for the missing towel. I should have asked for a receipt or evidence of the items given, but the hotel has no procedure for that. The pool area was dirty and had too much chlorine; they allow beer, so not everyone can enjoy it comfortably. There are no lounge chairs or pool towels. Breakfast is a buffet but limited in options; even though I wasn’t in a group, there was no space for a single person because the layout only accommodates large groups. This isn’t my first time in Montañita, and I’ve stayed at other hotels with great experiences, but I wouldn’t return or recommend this one. Some staff are fine, but others get uncomfortable or make faces when you ask questions or notice something; the reception is too far from the entrance.

Maru·منذ 7 أشهر