Orion Hotel

Everything was fantastic… I love this hotel and staff… peaceful environment. Nothing negative.

Taimour·منذ أسبوعين

I was constantly disturbed by loud noise from the room next to mine and someone kept knocking on my door. When I went to reception to complain, I didn’t get a proper response, so the noise went on all night and I couldn’t sleep at all. I had important work at 8:00 AM, but because I couldn’t sleep, I had to leave the hotel at 5:00 AM. Overall, this was a very disappointing experience and I had a really bad stay. I expected much better service and a peaceful environment.

Mr·منذ أسبوعين

“Family hotel”

Family hotel and family environment… Inshallah visit soon. Nothing negative.

Mashi·منذ 3 أسابيع

Osm. Nil

Abbas·منذ 3 أسابيع

As a regular customer, I was extremely disappointed with my experience. Despite contacting the hotel management in advance and receiving assurance that an early check‑in would be arranged, I was made to wait for 3 hours, repeatedly being told to wait just another 5–10 minutes. (I had even been involved in an accident on the way and desperately needed rest.) The staff handled the situation very unprofessionally, and even after requesting me to return when I was about to book another hotel, my room was still being cleaned. I understand that early check‑in depends on room availability, but guests deserve honest communication rather than repeated false assurances. Hospitality is about respecting guests and their time. Unfortunately, my last experience was frustrating and completely disappointing.

Ali·منذ 4 أسابيع