Muscatel Roma - 400 Mts from Mall Road

The stay was good, especially the shristi.

Bhujel·منذ أسبوعين

The bed and pillow were in very bad condition and there was also moisture.

Kumar·منذ شهر

The staff and housekeeping were fine, but I booked a room in Roma and at the last moment they switched me to a Muscatel Busan room that was disgusting. Avinash explained everything and handed me over to Aniket, who never asked about my comfort. I paid almost 7000 INR, yet they didn’t even make a towel animal on the bed for a newly married couple after I requested it. They shouldn’t have changed my room, and the room I received had no view at all. It was a waste of money, and I would not recommend this hotel.

Manish·منذ 8 أشهر

“Must choose this property if you wanna be close to the main market”

The rooms were spotless and the staff were incredibly professional, which made a big difference to our stay. The hotel's cleanliness and the staff's attitude were top-notch, and we were really impressed with the service we received.

Khusbu·منذ 9 أشهر

“Damp and cold”

We had a great stay in Darjeeling, thanks to the hotel's convenient location and friendly reception staff. The room was clean, the bed was comfortable, and the location was perfect for exploring the area. However, the room was damp and cold, which was a major issue. We asked for a heater, but none were compatible with the sockets, and this really spoiled our stay. Unfortunately, the room wasn't suitable for occupation, and we left feeling unwell.

Susan·منذ سنة