Guesthouse Oaktree fourways

“Horrible Stay”

Unfortunately, my experience at this hotel was a disaster from start to finish. Despite having a confirmed booking and full payment, I was told that the property doesn't accept bookings due to alleged payment issues. The host, Mary, was unhelpful, rude, and dismissive throughout our interactions, and we were not provided with gate remotes to access the property. I had to repeatedly phone her for entry, only to be treated rudely for calling.

مجهول·منذ 10 أشهر

“Mistreated”

Although I felt safe due to the hotel's location, my overall stay was marred by a series of issues. Upon arrival, I was told that I hadn't booked the room despite having proof of payment. The host then suggested that I either stay for one day in the original room or move to a smaller room for two days, which I refused. I was eventually allowed to stay for my initial two days, but I felt mistreated and uncomfortable.

Mosweu·منذ سنة

“The fact that I was made to pay twice for such a place was horrifying”

I had a frustrating experience at this hotel, where I was asked to pay twice due to their claim that they don't receive funds from the booking platform. Unfortunately, there was no staff member available to assist me, and I was only helped by another guest. This lack of support made my stay even more challenging.

James·منذ سنة

I thoroughly enjoyed my stay at this charming hotel, which offered a lovely natural and rustic atmosphere. My friend and I had a great time, and the host was warm and welcoming, making us feel right at home.

Anthony·منذ سنة