Pousada Werneck Residence Suites

“Excelente”

Everything. Everything.

Lucas·منذ 5 أيام

The staff at the lodge were very polite and helpful.

Ana·منذ أسبوع

I checked in at the lodge and the front‑desk employee told me I’d forgotten to mention my son in the reservation. I said I’d pay the extra or change rooms if needed, and he said it wasn’t necessary. That was fine, but when I climbed the stairs with my son and my pregnant wife, the owner, in a completely rude tone and for no reason, told me “next time pay attention when you book.” I asked why she said that, and she repeated it, saying not everyone would accept it. I didn’t understand at all. Immediately I went back to the desk, demanded a cancellation, and left.

Diorgenes·منذ أسبوع

A very good place with a closed parking lot, hosts who are very helpful and friendly. The location and service were a bit lacking.

Rafael·منذ أسبوع

Everything was clean, organized, and the staff were courteous. Show.

Rodrigo·منذ شهر