Mountain Retreat - A Hill Country Resort

“NOT WORTH THE MONEY AT ALL”

The view and the staff were good, but first there’s no lift or ramp on the entire property, so I had to climb at least seven flights of stairs. The washroom was extremely dirty, the toilet was a nightmare with stains everywhere, there was no handwash—just soap. There was no body wash or shampoo either. The bedsheet had unhygienic stains, the menu card was dirty as hell, the walls were damp and cracked, and broken wooden furniture was stored in the cupboards. The power backup wasn’t immediate, the geyser didn’t work, and this is definitely not a 4‑star property. We paid 7.5 k for a night and ended up trapped in this horrific place. I demand fair compensation for the misleading booking and the conditions we were forced into.

Noman·منذ 3 أشهر

I had a solid stay and would book again; the overall experience was good and the place was perfect for a quick staycation, but the hotel was inflexible about check‑in times even when no one else was arriving.

Kk·منذ 3 أشهر

“The stay was very nice! Property is beautiful and well maintained.”

The breakfast was plain and could taste better; it was neither like a restaurant nor like home cooking. I had expected suite rooms to have balconies, but none of the rooms at this beautiful property actually have a balcony or deck attached.

Jayen·منذ 5 أشهر

“The stay was very confortable and refreshing”

The hotel's location was perfect, but it was a shame about the evening entertainment - there just wasn't much going on. The room itself was great, with a fantastic view that made up for the lack of recreational activities. However, the breakfast options were pretty limited and the amenities could be improved - an ironing board, bathrobes, and hair dryer would've been nice touches. Overall, it was a decent stay, but there's definitely room for improvement.

Nikita·منذ 10 أشهر

The staff at this hotel genuinely care about their guests, which makes a huge difference in the overall experience. The hotel itself is very good, with clean and well-maintained rooms and a decent breakfast spread. However, the rooms are a bit small, and the noise from the street can be a problem if you're a light sleeper. Still, the friendly and attentive staff make up for these minor drawbacks.

Padmaprasad·منذ سنة