Sonesta ES Suites Atlanta Alpharetta North Point Mall

“Lo mejor”

Todo estaba limpio y el personal muy bueno.

Sablon·منذ أسبوعين

“No hot breakfast!!”

The staff were friendly and the bed was fantastic, but there was no hot breakfast and the night staff could improve their customer‑service skills.

John·منذ 3 أسابيع

“For one night stay it was pretty good. But me personally I wouldn’t stay more than 2 nights”

The location was fantastic, yet the rooms felt stuffy, the bed was very uncomfortable, the dishwasher didn’t work, and the AC was also malfunctioning.

Paula·منذ 3 أسابيع

The room was roomy and covered the basics, but there was no restaurant. Arriving late, I couldn't find anything to eat and went to bed hungry; the promised continental breakfast was missing, leaving only a few slices of bread, sachet oats, and tea/coffee, with the excuse that the restaurant was under renovation—a poor excuse. Additionally, I stayed two nights and the room was not cleaned until I checked out.

Mabinu·منذ شهر

“Great!!”

I appreciated how friendly the staff were—Keisha was especially kind and gave us great local tips, and we could bring our pet without the hassle of checking other hotels; the rooms were pet‑friendly and the dishes were provided for us, and the hallway smelled nice when we entered. However, the TV wasn’t working, the bathroom door was dirty and we had to slam it to close it, and because the hotel was undergoing renovations we only received cold food, not hot or warmed.

Richard·منذ شهر