Suíte - Pousada Sul da Ilha

“Decent for it's price”

The room was calm and nice, and the staff were friendly. It was exactly what you paid for—overall decent. The toilet flush didn’t work, and there was a small window with plastic paper covering that kept making noises.

Methamem·منذ سنة

“Muito bom !”

Good location, comfortable bed, air conditioning and the minibar were essential because it was very hot. The bathroom could have been cleaner; I found scratches on the trash bin.

Josiele·منذ سنة

“não volto mais.”

The hotel is close to the beach, which is great. However, the room faced a river that smelled like sewage, and the towels and sheets were dirty and stinky. The kitchen was in a terrible state, even for cooking.

Fabio·منذ سنة

The double bed was comfortable, but the service was terrible: 1) Upon arrival I waited thirty minutes for anyone to help, sending a message through the app and calling the listed number, which was dead. 2) After finally getting to the room I discovered a missing towel and pillowcase, costing me another half hour searching for staff. 3) The property shares the grounds with larger houses, and between 7 pm and 10 pm a group in one of them held a loud party; I tried to find someone to complain but no one was around. 4) The same group returned at 4 am, shouting loudly, which woke my child and me until they finally stopped. 5) When I finally spoke to someone, I asked if breakfast was included in the rate because the reservation didn’t mention it; she said yes and told me the serving times, yet the next morning she told us we had to pay for it. With so few options, my kids and I left the buffet and went elsewhere for coffee. I paid 450.00 for the stay for myself and my two children, which was a poor value. I would not recommend this inn at all.

Vilsiane·منذ سنتين