“It's not worth the price.”
The location is good, it’s close to the market. I didn’t like the room; the price is not what you expect. I paid for a room with “BATHROOM” and I also left messages when I booked it. When I was there, the bathroom was not attached to the room. It was in the alley, near the pantry area and at the back of another room. But in the booking I booked it says ROOM WITH BATHROOM, so I expected it to be inside the room, not outside! This is my second visit to Casa. The first time I didn’t notice when I booked that it was a shared bathroom. So when I booked again, I preferred ROOM WITH BATHROOM INSIDE! I’m really pissed off and disappointed about the small room with a damaged chair and a COCKROACH inside the room. And why didn’t this facility give BASIC GUEST KIT? I don’t know the reason. It is BASIC in the hotel industry! For the second time around, they don’t have a basic guest kit. They just give 2 towels (old) and a blanket that is not so comfortable (small and very thin). The hotel is an old house that they keep as a business, but it is not worthy of the price itself. 😔 The staff is good and accommodating. The owner should be mindful of the guest requests and suggestions. In business, word of mouth is very powerful. I can’t suggest this hotel to my friends. So dissatisfied. Thank you.
Eissaمنذ 7 أشهر