“Good behaviour and cleanliness”
The staff behaved well, but the cleanliness left something to be desired.
Inderمنذ 7 أشهر
لحظة من فضلك…
★★★·Surat·5.2
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Hotel The Excellency in Surat offers air-conditioned family rooms with city views, private bathrooms, work desks, minibars, and free WiFi. The hotel features a family-friendly restaurant, garden, outdoor play area, and badminton equipment hire. Located 9 km from Surat Airport, it provides private check-in, 24-hour front desk, concierge service, and free on-site parking, along with room service and a tour desk.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The staff behaved well, but the cleanliness left something to be desired.
Inder·منذ 7 أشهر
Liked the courteous approach of staff. I saw smiling staff. The front desk called back to check if the task was completed or not?. A non skid bathroom mat to prevent falls by slipping
Chawla·منذ سنة
NEED GOOD ARRANGEMENT FOR BREAKFAST, AND MORE DISHES. I BOOOKED FOR DELUX ROOM & AT THE TIME OF CHECK IN I REQUEST THE ROOM AS PER PROFILE ON BOOKING .COM, THEY CHARGE ME EXTRA FOR THAT ROOM & IA HAD PAID EXTRA BY CASH
Syed·منذ سنتين
Absolutely horrible Hotel, poor facilities. Horror experience and third class Hotel
Shanbhag·منذ سنتين
The staff was polite and supportive. Breakfast needs improvement
Shukla·منذ سنتين