Hotel EDEN

I was disappointed that a zero rating didn't exist! I booked in late December through the website (and it was confirmed!!!). We were staying for two nights during our road trip in Montenegro with our 12‑year‑old son. We arrived around 7 p.m. and were shocked to find the hotel closed! We tried calling, sent a WhatsApp (as requested on the door sign with the phone number that matched the one confirmed by booking), but got no response. In desperation, we went to the neighboring hotel, which welcomed us nicely. They tried calling the same number from a Montenegrin line and the operator was evasive, asking us to call back in 5 minutes so the owner could see what was happening. She called back, the same guy answered and denied everything, very off‑kilter. Luckily, there was one room left out of three at the hotel (an insane luck given it was Budva’s carnival week!). The next day I saw three men on the terrace and the apostrophe, one translating to the other who seemed to be the boss, who denied it, very evasive, saying the hotel was closed and that I could not have made a reservation. No apology, no word, nothing! Avoid it! I didn’t check Google reviews, only booking, which seemed fairly positive. The Google ones were immediately less glowing!!! Anyway, steer clear!

Daphne·منذ 5 أشهر

The interior was pleasant and the location convenient, with friendly and helpful staff. However, the room was extremely dusty, with dust on every surface, as if it hadn’t been cleaned in ages. There were no lamp shades on the lamps, and we found food left by previous guests on the bedside table. The mugs had tea and sugar residue at the bottom, suggesting they hadn’t been washed. The glass shower door was broken and hard to open or close, and the shower window was completely transparent, offering no privacy from the neighboring building. There was only one bathrobe in the room, even though it was a couple’s room.

Iurii·منذ 8 أشهر

Being close to the city center and having new rooms were nice, and the staff were helpful and friendly. The room was clean on entry, but after that the rooms were not cleaned again. We stayed three nights and never had the trash collected or the trash bags changed; we had to collect the trash ourselves, which was unpleasant. Also, the buffet breakfast in winter was really bad and definitely needs improvement.

Şahin·منذ 9 أشهر

The hotel is located in a beautiful spot near the old town. The rooms are nicely decorated and the beds are comfortable. The staff are extremely courteous, and the hotel has its own garage.

Ivana·منذ 9 أشهر

Hotel Eden was extremely flexible.

Danijel·منذ 9 أشهر