Hampton Inn West Springfield

The place is old and needs a refresh; the bed is lumpy and the pillows are poor.

Michelle·منذ شهر

The location is good, but the hotel needed a serious update and one staff member was really rude.

Theresa·منذ شهر

The location is fine, but the carpet was sticky and there were no outlets by the bed.

Katisha·منذ شهر

“Great location if you're going to the Big E. Spacious room with great amenities.”

The staff were lovely and the room was a nice size; having a mini fridge and microwave in the room was a nice touch, and I liked the toiletries in the bathroom, including the makeup‑removing wipes. The mattress could be comfier, a little more firm than I like, and the ice machine on my floor wasn’t working.

Kelly·منذ شهر

“A clean, comfortable, and relaxing stay with friendly service—I would definitely stay again.”

The room was very clean, comfortable, and well maintained; the staff were friendly and welcoming, and the overall atmosphere was quiet and relaxing. The location was also very convenient, and I really enjoyed my stay. Nothing major stood out during my stay, so overall I had a very pleasant experience.

Ivan·منذ شهر