Holiday Inn & Suites Houston NW - Willowbrook by IHG

“Very disappointing”

It was clean, nothing else. Kids ran up and down the hallway at 10:00 at night for an hour; we called the front desk three times and got barely any sleep, so we left and didn’t stay the extra night we paid for.

Lacey·منذ أسبوع

“Very, very nice place”

The staff were super friendly and helpful, making the whole stay a delight, the room was spotless, breakfast was excellent, and the location was spot‑on for us.

Larry·منذ شهر

The staff and facilities were good.

Bimbola·منذ شهرين

“horrible staff at front desk the lady is lazy & rude”

The front desk lady was incredibly rude; after a long day she insisted I reserve online instead of checking me in. She seemed lazy and annoyed that I was even there, yet I was the only guest.

Ambria·منذ 3 أشهر

“This marks the 4th time in 3-years we've stayed at this hotel. It IS our hotel of choice!”

The breakfast was outstanding—everything was cooked to perfection and kept warm. There were plenty of breads, desserts, fruit, milk, and juice.

Jimmie·منذ 5 أشهر