SureStay Plus Hotel by Best Western Grand Island

The breakfast and everything else were amazing, yet the pool area was noisy and I could hear people in my room.

Russell·منذ شهر

“Beautiful area and enjoyed my stay”

It was convenient and comfortable, but the cleaning and hospitality were lacking.

Tana·منذ شهر

“Friendly helpful staff. Comfortable beds. Quiet. Could use some aroma therapy. Disinfectant oder”

The room was clean with a comfy bed, within walking distance of food, and the plumbing worked well—hot water, good pressure, and clear drains—but the bath and toilet area felt cramped, and the room carried a strong disinfectant smell.

Kathleen·منذ شهرين

“Would not recommend”

The bathroom was okay and newer, with a good shower, yet when I entered a man was at the front desk with a pillow that had bugs on it; he claimed they were bedbugs, and I immediately wanted a refund but was told it was too late and I would lose my money. The door to the entrance near my room didn’t lock, so anyone could come or go without a key. My sheets were stained, and flying ants crawled around my bed and nightstand. I emailed Corporate about all of this and received a $25.00 gift card to stay at a Best Western—lol.

Jill·منذ شهرين

“I’d stay again.”

The spacious room. The pool was clean. No elevator to get our stuff upstairs, with a lot of kid that makes it hard to take things to and from our cars. The beds weren’t real comfortable. They had the small random long bugs I’ve never seen before until the day prior with our stay in north Platte

Mariah·منذ شهرين