Royal Maxim Palace Kempinski Cairo

The staff were very nice and friendly.

Harzli·منذ 4 أسابيع

The quiet and the staff were good, but the cleanliness was lacking; I found out they only replace the outer cover of the bed, not the whole mattress.

Ahmad·منذ 4 أسابيع

Everything was fine except one thing: the cushion is too soft and literally sinks into the mattress.

Seif·منذ شهر

“very bad experience and they are scammers scammers scammers ... watch out don`t go there”

I wouldn’t recommend this place at all; it was one of the worst hotel stays I’ve ever had. We had to switch rooms twice because the air conditioning and heating kept malfunctioning. The mattress was damaged and had to be replaced, and the chair was filthy and broken, so that had to be swapped out too. Shampoo, conditioner, and a dental kit were missing from the room and only appeared after we asked for them. The hotel has a Lebanese and an Italian restaurant. Our reservation promised breakfast and dinner, yet when we requested water at dinner we were told it wasn’t included. Being told water cost extra when meals were supposed to be included was extremely disappointing. With all these issues, the experience was far below what I expected, and I would not stay here again.

Mohamed·منذ شهر

“非常棒！”

Check‑in was super quick, and I especially appreciated Mr. Emile upgrading my room for free!

Xianjie·منذ شهر