“Rip off”
The room was filthy, equipment broken, and there was no on‑site service. I was appalled by the dirt and low quality for the steep price, so I requested a partial refund, which hasn’t arrived yet. It sits above a busy restaurant and is a ten‑minute walk to the train station. I’m still waiting for a refund because this room was unacceptable for what I paid. The description promised a decent room for a business traveler starting a new job in a new city, but I was ripped off. As soon as I got there I called the property to have them clean the curtains and replace the broken safe and ironing board. There were countless back‑and‑forth messages and multiple assurances that someone would come, yet only one issue was fixed during my 21‑day stay. The curtains were smeared with something gross, the ironing board was broken, so my first nine days of work were in crumpled clothes until a new board arrived. There was no safe at all, so I had to carry my laptop and jewelry to work daily. The room was grimy, the shower tray leaked and flooded the bathroom. The shared kitchen and laundry were in the basement with a street door wedged open, so it didn’t feel safe. This lack of security made the building feel unsafe for a lone female guest in the city.
Franمنذ شهر