They switched my room and didn't notice I was leaving a professional camera charger, so they didn't respond, and I ended up losing or having it stolen.
Olgaمنذ 8 أشهر
لحظة من فضلك…
Bacalar·4.6
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Casa & Beach Club Yunuem in Bacalar offers a tranquil guest house experience with a sun terrace overlooking the turquoise lagoon, a lush garden, and free Wi‑Fi. Private check‑in/out, 24‑hour front desk, shared kitchen, and daily housekeeping enhance comfort. Each AC‑climate room features a private bathroom, TV, and toiletries. Located 35 km from Chetumal Airport, it provides easy access to local attractions and bike tours.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
They switched my room and didn't notice I was leaving a professional camera charger, so they didn't respond, and I ended up losing or having it stolen.
Olga·منذ 8 أشهر
The location was fine, but the room and bathroom were very dirty.
Mariana·منذ 8 أشهر
The location was okay, but everything was super dirty, moldy, and filthy.
Imelda·منذ 9 أشهر
No positives. They offered food that I paid for, but there was nothing.
Daniel·منذ سنة
Very central and accessible, with comfortable beds and a spacious bathroom. It was under renovation, so it was somewhat dirty, which is understandable. I booked last minute, it included breakfast, but when I checked in early there was nothing. At checkout they gave me a couple of fruits. I understand that being the only guest on a last‑minute booking might complicate things, but they could have been a bit more professional. It didn’t affect me, but better attentiveness would have helped.
Yael·منذ سنة