Simplex Stays Kraichtal Monteurzimmer

“SCAM - didn’t give us access to the property - no refund.”

SCAM! Terrible. Avoid at all costs. Couldn’t get in. No support. They are not paying the cleaner so it was filthy according to someone we met outside the property. Terrible service, couldn’t get in, heard from a local that they’re not paying the cleaner and so no guests can access the building and it is filthy

Daniel·منذ 10 أشهر

We were not at all satisfied. We also had problems with the key; it was very dirty and cold.

Meliha·منذ 11 شهرًا

The only thing worth mentioning is the location. The check‑in was supposed to be until 00:00, but I managed to stand outside at 23:40 after a detour that left me lost in the ring road. No one was there to check me in, the voicemail said only WhatsApp works, so I sent a message with my room number and the front door code. Two minutes later I got a reply: “PP Im Ruhrgezsteht das für persönliches Pech, was ist das für eine Art und Weise?” The building looks like a construction site from the outside, and inside it’s barely furnished, no towels, no toilet paper, no spare roll—pictures prove it. The price is low for two people, but if you can’t even get in, it’s pointless, and the staff who sent the WhatsApp reply seemed uninterested. If I hadn’t found the back door key by chance, I’d have had to sleep in my car at 3 °C. There was no hot water, no heating, and the whole place was freezing. The local hostels in the Ruhr area are a lot better, and this place is not worth another stay, even though they still get paid. Nighttime was noisy too—at 1:00, 2:30, and 3:00, people of foreign origin came into the building and probably ruckus from a village festival, so I couldn’t sleep. The windows were taped with garbage bags to block light, a makeshift curtain. The only positives were the two Knoppers on the beds and the really cheap price.

Marko·منذ سنة

“Проходите мимо этой гостинице. Если вы хотите спать в кроватях где спали люди рядом с бутылками то это ваш вариант !”

We arrived and, not receiving the check‑in details on time, started calling—25 calls with promises to send the codes. After sending them, no one approached the front door. After many more attempts, we finally got a call from one room; when we opened it, the room was unclean, with alcohol bottles and dirty bedding. When we called again, they explained it was dirty and asked us to cancel and get a refund, but they politely sent us away. The money was deducted, and in a letter they claimed they had sent the codes and provided accommodation, but we were not satisfied.

Ms·منذ سنة

This was the worst accommodation I’ve ever had while traveling in Germany. The heating was off, hot water didn’t work, and it was so cold at night that I’d rather have slept outside. The worst accommodation.

Pepe·منذ سنة