Hotel Del Valle - Austin SE by IHG

Parking was plenty, but the management's conduct was absolutely shocking.

Alx·منذ أسبوعين

The hotel was fairly close to the airport, yet walking there was impossible, and the wake‑up calls stopped working.

Daniel·منذ 3 أسابيع

The cleaning crew and the front‑desk receptionist on Saturday evening were very friendly, professional, and bilingual, but the AC failed so the room stayed hot, especially at night, and there were only two towels for my three‑guest stay even though the booking said there would be two beds and a pull‑out couch that wasn’t in the room; otherwise nothing else bothered me.

Vanessa·منذ 3 أسابيع

“With the exception of a few minor inconveniences, our stay was incredibly positive and comfortable.”

The beds were super comfy and the AC worked wonderfully; the lobby shop offered reasonable prices, the staff were welcoming and helpful, and the rooms stayed clean and well kept, yet I noticed black stains on the sheets, the shower only reached lukewarm, the TV’s mobile connection was hard to use on iPhones but fine on Androids, the Wi‑Fi was spotty, and there was litter scattered in the grassy areas that made the first impression unappealing.

Holder·منذ 3 أسابيع

“Great place to stay, as long as you don’t want Internet in the room!”

The room was nice and clean and comfortable, but the lack of internet was unforgivable—downstairs near the lobby it was sketchy, and in our room it was nonexistent; internet is more vital than TV, and there’s no excuse for its absence.

John·منذ 4 أسابيع