The location is good, but they never cleaned the room.
Tranمنذ أسبوع
لحظة من فضلك…
★★★·Almaty·8.4
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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QUT Hotel in Almaty provides spacious family rooms featuring air‑conditioning, soundproof walls, bathrobes, flat‑screen TVs, sofa beds and complimentary toiletries. Guests enjoy private check‑in/out, a 24‑hour front desk, concierge and tour desk, plus a coffee shop, room service and luggage storage. Situated on a quiet street, it lies a 15‑minute walk from Gvardeytsev‑Panfilovtsev Park, 1.4 km from Ascension Cathedral, and 13 km from Almaty International Airport.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The location is good, but they never cleaned the room.
Tran·منذ أسبوع
The hotel sits in the center and on our first night it was clean and good, but when we returned for three nights the housekeeping stopped; towels were dirty and we had to ask for new ones, and the staff said they'd clean only the next morning; trash never got taken out, so overall the service was bad – a single night is fine, longer stays are not recommended. The housekeeping service was lacking.
Tran·منذ أسبوع
It’s in the center and inexpensive, but cleaning only happens on request.
Danil·منذ أسبوعين
The hotel is clean, close to the center, and the staff are friendly, but there is no elevator.
Tran·منذ أسبوعين
The room is large, but the mattress is hard; the breakfast area is in awful condition and dirty, the staff are unfriendly, and throughout the stay it felt like we were a nuisance – never a greeting.
Christian·منذ 3 أسابيع