Yuzunoyado Senrien

The fax number that was supposed to be listed was not on Booking, and the number listed on the hotel’s website could not be used.

Yuko·منذ شهرين

The hotel's air conditioning worked really well, which was great, but I have to say, I felt a bit sorry for the front desk staff who were on their own. The lack of an elevator was a bit of a pain, so it would've been nice if they could've offered to help with our luggage. On the food front, there were a few meals where the flavors just didn't come together, and we were left feeling like there wasn't much they could do about it.

Teramine·منذ سنة

“ペットも快適に過ごせたよ”

I was really happy to find a hotel that allows pets, which made our trip so much easier. The staff was friendly and accommodating, and the room was clean and comfortable. However, the indoor pool area was a bit of a letdown - the air conditioning wasn't working, so it was freezing cold in there. Still, it was a minor issue and we managed to enjoy our stay despite it.

Sachiko·منذ سنة

I was really impressed by how accommodating the staff were when I checked in late. They were super friendly and made sure I felt welcome.

Noël·منذ سنتين

I was really looking forward to relaxing in the hot spring as soon as I arrived, but the boiler broke down and I was told I couldn't use it after 8 pm. It's Friday night, so I'm hoping they'll do a thorough check to get it fixed ASAP. The location is great, but it's a shame about the timing.

Chiaki·منذ سنتين