Comfort Inn

The location is central and it’s my go‑to place when I’m in Kenora, though the price seems to have gone up a little.

Shane·منذ شهر

“Extremely Poor service! Overpriced!!”

Nothing good, but the front desk clerk was extremely rude, the hotel was extremely expensive, and I was charged an extra $36 after I had already paid for my room without any explanation of the new charge; I am very dissatisfied and will never return.

Jodi·منذ شهر

“Terrible”

When we turned up, the motel had no record of our reservation, so we were turned away right away.

Colin·منذ شهر

“Do yourself a favor and choose another hotel!”

I’m absolutely livid with this place: they charge premium rates like a downtown Vancouver hotel but the service is pathetic and the conditions are dreadful. Before arriving, they told me via messages that they couldn’t reserve parking for large vehicles but would help me park in the lot across the street; then at check‑in they broke their own rule for a local resident right in front of me and made ridiculous excuses about what they “actually meant.” The room was filthy, the mattress was painfully uncomfortable, the fridge was broken, and the breakfast was the worst I’ve ever seen at a hotel. Paying top dollar for misleading staff, broken amenities, and filth is unacceptable—avoid this place.

Andrii·منذ شهرين

“The hotel was comfortable, the general manager and front desk team were amazing and I thank you very”

I cancelled through Enzo for the weekend of August 8‑10 and booked the Comfort Inn for August 1‑3, which was great, but it lacked the kitchenette I’d requested and the queen bed; it did have a comfortable king bed, but the missing kitchenette meant all our food went bad because of the hotel’s decision. I called and messaged them, and they said Enzo would get back to me, but after 24 hours I still received an email that my booking was pending and no one had spoken to me. Their communication is baffling—there was no follow‑up despite me requesting it twice during the day, and no response to my email or phone calls. I’m very disappointed in how they handle communication.

Jean·منذ شهرين