Pousada Zammá Gramado

The comfort and location were great. The practicality, breakfast, and location were also positive.

Tatiane·منذ أسبوع

“Acomodações boas, logística tecnológica precisa melhorar”

The room was tidy, comfortable, spacious, with a good bed and bedding, and the breakfast was tasty; the café staff were attentive. However, there was no physical receptionist. I booked via Booking at 17:30 and arrived shortly after; it was a holiday. They denied me entry for an hour, claiming the reservation hadn’t entered the system, and wouldn’t refund so I could find another place that would let me in immediately. The water dispenser was jammed, they wouldn’t refund, and I didn’t get water until 6 hours after I bought it, leaving me thirsty until I could leave the lodge. The digital entry to the main lodge door wasn’t working, and all guests I saw trying to access had difficulties. I found the room’s acoustics to be average.

Melissa·منذ أسبوع

“Muito boa”

Good location. The facilities are good but need repairs, such as a leak in the bathroom, a door handle falling off, and a missing stool on the counter.

Jose·منذ أسبوع

“Fantástico”

The place is super clean and the facilities look great.

Diego·منذ 3 أسابيع

A localização da pousada é ótima! É bem perto do centro, porém longe da agitação. O café da manhã é simples mas com todas as opções esperadas. As moças que organizam e servem são muito gentis. O atendimento da recepção virtual é bem ágil. Ficamos hospedados nos quartos fora do prédio da pousada e os móveis e cama não são tão novos e bem cuidados como nas fotos. Acredito que quem fica hospedado na parte interna tem outra experiência. O colchão era muito antigo e a TV não é smart (não encontrei aqui nenhum lugar que tivesse essa indicação, seria interessante frisarem isso)

Jessica·منذ 3 أسابيع