★★★★·Malmesbury·8.9
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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The Old Bell Hotel, England's oldest hotel (1220), is situated in Malmesbury, the country's first capital, offering quintessentially English service and hospitality. Adjacent to the famous Abbey, this historic hotel is near Chippenham and 5 miles from Junction 17 of the M4 motorway. It features log fires, period furniture, and individually furnished bedrooms with beams and fireplaces in the main house.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The hotel was fantastic, with outstanding decor and an upgrade that made me reluctant to leave. It was very peaceful and the staff handled everything effortlessly. The room was extremely comfortable, the bar area welcoming, and breakfast excellent. Parking turned out to be fine, which surprised me given the hotel’s location.
Alyson·منذ أسبوع
The staff were understanding when we checked out a night early, but they didn’t follow up with apologies, a refund, or compensation. We had a truly disappointing stay and left after one night even though we had booked and paid for two. The room was unbearably noisy, with the generator running all night and the sounds of neighboring rooms—conversations, light switches, and toilets flushing—interfering. It also smelled damp and musty. Our view faced the car park, and since it was full, we had to park elsewhere in town. The mattress was so soft it felt like a water bed; the whole bed moved when we sat down, even though neither of us is particularly large. Breakfast looked good, but the muffin for my Eggs Benedict was cold and untasted, and it was served whole with an egg and sauce on top instead of sliced in half as I’d expected. The hotel’s charm and quality simply didn’t meet expectations, especially considering its fascinating history. The owners’ connection to Malmesbury, heavily promoted on the website, doesn’t compensate for their lack of understanding of what makes a pleasant guest experience.
Isabelle·منذ أسبوع
The design was eclectic and the sitting areas lovely. However, breakfast portions varied greatly from day to day.
Jo·منذ أسبوع
The hotel was attractive with many quirky features, and the staff were friendly and helpful, providing good service except for breakfast on our second day (see below). Our room was large and comfortable, and breakfast was excellent, offering plenty of choices and all hot dishes freshly cooked to order. Unfortunately, the hotel didn’t live up to its 4‑star rating. Upon arrival, an unpleasant chemical smell filled the entire hotel, including public spaces and our room, and we had to keep the windows open all evening until it faded. The hotel’s fabric was somewhat worn, and the stair carpet was threadbare in places, nearly causing tripping hazards. On the second morning, the breakfast waitress brought us our tea and then vanished, leaving us waiting to place our orders. After a long wait, my wife found her chatting with a friend around the corner. The restaurant’s dinner menu was extremely ordinary and unimaginative, so we ate elsewhere. Fortunately, there are several dining options in and around Malmesbury.
David·منذ أسبوعين
Such a beautiful and unique hotel, full of history and charm. ✨ Our room was absolutely stunning and every detail felt special. We loved the atmosphere and character of The Old Bell, a truly memorable stay!. The only small point for improvement would be breakfast. We had expected a little more freshness, and the breakfast room was quite cold, especially with the door left open. A warmer, cosier setting would have made the experience even better
Manon·منذ أسبوعين