Guesthouse Anora Samarkand

I spent three nights at this place and it was a total disappointment, with serious issues every single night. The first night’s check‑in was a nightmare: we waited about 2.5 hours, couldn’t reach management, and were only moved to another accommodation around 23:30. That new spot was roughly 25 minutes from Registan instead of the promised 3 minutes and it didn’t have the private bathroom we had booked. We accepted it only because it was so late and we were exhausted. On the second night we went to bed early, but someone was vacuuming in the neighboring room well after midnight. The third night was noisy again; around 03:00 someone kicked or knocked on our door and tried to open it, followed by a dispute about registration, conversations in English, Russian and Uzbek, and a group of people in the patio. After three nights we had barely slept. I felt sorry for the young, part‑time staff who were left to handle situations that really required management; they did their best and I don’t blame them. We never managed to speak to a manager during our stay, despite the seriousness of the problems. There seem to be several guesthouses under the same name, so I expected proper management to be available. Finally, after I posted a negative Google review, management contacted me via WhatsApp asking me to remove it. My criticism is mainly about the management and organization, not the individual staff members who were left to deal with the consequences.

Malika·منذ 3 أسابيع

The garden outside the rooms is beautiful, the location is very convenient for reaching anywhere, and it’s only a 7‑minute walk from Registan. Highly recommended!

Giuseppe·منذ 3 أسابيع

The courtyard area with tapchans and garden is lovely. It’s a bit hard to find at the end of the alley, but otherwise the directions are fine. The staff are friendly and helpful, though sometimes communication can be a bit difficult or limited to WhatsApp.

Ds·منذ 3 أسابيع

I booked a room for two nights and arrived from Europe to Samarkand very late, around 21–22 hours. I went to the address they provided, only to be told that they would take me elsewhere because the room I booked (a single room with a private bathroom) was not available. The other apartment was only about 200 m away. They showed me the room, which was cramped, had a very low ceiling with no windows, and smelled terrible. The bathroom was shared with everyone in the house. The worst part was the mattress—there was none; I basically slept on the wood, which is something I’ve never seen before and caused me pain for weeks. I couldn’t sleep at all. There was no soup or shampoo in the bathroom, even though I paid almost 50 € for two nights. When I messaged them asking for at least a normal mattress and later for a refund, they just ignored me. It feels like a scam; they’re doing this trick because you arrive later, but nobody should accept it. I made a mistake and ruined my trip to Samarkand. Don’t bother—there are millions of other places to go, and even if it’s a few kilometers away, Yandex is super cheap and easy.

Hakija·منذ شهر

I’d warn solo female travelers to stay alert. The women on staff were courteous and useful, but a male employee sent me late‑night texts asking if I’d returned and if I needed water—messages I found unnecessary and unsettling. The bigger problem came the next day when I was locked outside because I’d been given the wrong guesthouse password; it was raining and I was left alone. I tried texting and calling, but got no reply for hours, and the eventual answer was that the staff was off duty and had fallen asleep. As someone who travels alone worldwide, safety and dependability are vital, and those late‑night messages and the hours I spent locked out in the rain were frustrating and concerning.

Shuai·منذ 3 أشهر