The staff were helpful and swapped my room for one that matched my needs better.
Filipمنذ 3 أسابيع
Antalya·6.8
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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The Ezel Group Hotel in Antalya offers family rooms with private bathrooms, balconies, and garden or city views. Air-conditioning, work desks, and free WiFi are standard amenities. The hotel features a traditional Turkish restaurant, garden, terrace, and outdoor seating area. Located 13 km from Antalya Airport, it's near Antalya Aquarium and Museum, with free off-site parking available.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The staff were helpful and swapped my room for one that matched my needs better.
Filip·منذ 3 أسابيع
We were there from the 4th to the 7th of September. The hotel is good, the location is decent, and we were glad to find an affordable place without regret. The room was clean and especially the staff were very friendly. Breakfast was good but limited in variety; if you’re looking for a cheap option with decent quality, this is the spot. Thanks to the staff, especially Aunt Zuleyke, who was very helpful. Wish you luck and see you next time.
Zharkyn·منذ شهر
The service was excellent, always ready to help with a smile. The location is ideal, with a range of restaurants and shops; attractions are 15 minutes by car. Breakfast, though the same each time, was fresh and tasty. The bathroom lacks a curtain or glass divider, which makes it a bit uncomfortable.
Diego·منذ شهر
My friend and I chose this hotel for a 7‑day stay in Antalya. It lives up to everything advertised on Booking. I have nothing negative to say—only positive impressions of the hospitality. The staff and management are very welcoming, the atmosphere is friendly, and they’re ready to help and give advice. They treated us with high regard. The rooms are cozy and nice. Breakfast is tasty and plentiful. The area is a pleasant, cozy neighborhood. Internet is excellent throughout the property. The air conditioning is flawless. The TV and everything needed to make tea are in the room. In short, the hotel matches its price. The only improvement could be cleaner rooms; a cleaning once every 7 days would be considered a mistake.
Евгений·منذ شهر
Breakfast was okay. The room was fine, sheets were clean, the TV worked, and there were slippers. However, the shelves in the wardrobe were dusty, and I wanted to put clothes there. The bathroom was horrendously dirty: the sink was broken, the faucet was ancient and either produced thin streams or drops, the shower sprayed everywhere, there was no wall, the shower was broken, the mirror, sink, walls, floor, toilet, and paper holder were all filthy. Clean the bathroom. The rooms were clean. There was no elevator; I was a woman with a 4‑year‑old child and they hauled a suitcase from the 2nd floor, and a woman at reception said, “well, that’s how it is, here.” No men were present.
Baltikot·منذ شهر