“Poor poor customer service”
They gave my December booking to someone else. Even with my confirmation, the desk argued with me for 10 minutes.
Dorettaمنذ أسبوعين
لحظة من فضلك…
★★★·Galesburg·7.7
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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The AmericInn by Wyndham in Galesburg offers comfortable family rooms with air-conditioning, private bathrooms, coffee machines, refrigerators, and TVs. Guests enjoy a fitness centre, indoor pool, free WiFi, and on-site parking. Located near the Galesburg Railroad Museum and Bishop Hill Historic Site, the hotel features attentive staff, clean rooms, and a 24-hour front desk.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
They gave my December booking to someone else. Even with my confirmation, the desk argued with me for 10 minutes.
Doretta·منذ أسبوعين
We found roaches in the room and bathroom, and we had to move twice because the AC wasn’t working.
Harold·منذ أسبوعين
ملخّص هذا التقييم
The customer service was horrible.
Doretta·منذ أسبوعين
Breakfast was a typical continental spread, but it was good and fresh. The staff were friendly. The cost and location were decent; I had stayed here before and it was pleasant. However, our room had a strong mold smell; you could see the bathroom ceiling had been leaking and repaired, yet it looked like it might leak again after the fix. We tried airing the room out, but the odor stayed. The hotel was pretty full on both nights of our stay, so we didn’t request a change. It was a college family weekend and several hotels were full.
Joleen·منذ 3 أسابيع
Not much to say. The beds were uncomfortable, traffic noise was loud, and the breakfast was poor.
Luanne·منذ 3 أسابيع