The property was available for the same day. After booking, they deducted money from me. About 10 minutes later I contacted the owner who told me the property was not available for those dates and offered a free cancellation. Yet I was still charged more than 1000 euros, which still need to be refunded. The poor service between the booking platform and the hosts, who don’t communicate and don’t know which rooms are available even though they’re on the platform, is a shameful inconvenience.
Matteoمنذ 3 أشهر