Krystal Beach Acapulco

“Not so good good”

The hotel had its positives, like a decent place to stay and a good location, but my experience was marred by poor customer service from the staff and a less-than-smooth check-in process. The front desk staff seemed skeptical of my identity, and to make matters worse, I was assigned a room on the 15th floor that was plagued by noise in the hallway at night, making it difficult to rest.

Estrada·منذ 7 أشهر

“The best location and bang for your buck”

I was thoroughly impressed with the hotel's amazing location, breathtaking views, and fantastic pool. However, I did encounter a minor issue with my air conditioning, which didn't quite live up to my expectations, but it was still serviceable.

Michael·منذ 8 أشهر

Unfortunately, my stay at this hotel was marred by horrible service. The staff tried to charge me for a stained mattress that I didn't even use, which was really frustrating. Needless to say, I wasn't impressed with the way I was treated.

Gutierrez·منذ 8 أشهر

My stay was unfortunately overshadowed by a couple of significant drawbacks - the elevator was a letdown, and the room next door was disturbingly loud, making it difficult for me to enjoy my stay.

Pedro·منذ 8 أشهر

I was really disappointed with my stay at this hotel. The service was poor, and I had to call multiple times to request help with the air conditioning, but no one came. To make matters worse, the elevator was out of order, and the police were present, which was intimidating.

Duque·منذ 8 أشهر